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Privacy Policy

Privacy Policy

Last Modified: June 25, 2018

Aris Industrial Supply LLC (d/b/a Aris Foundry) (“Aris Industrial Supply” or “we”) respects the privacy of our customers and has developed this policy (“Privacy Policy”) as our commitment to protecting your privacy. This Privacy Policy describes for you the types of information we collect, how that information may be used, with whom it may be shared, and your choices about such uses and disclosures. We encourage you to read this Privacy Policy carefully when using our website, services, or otherwise transacting business with us. By creating an account and checking off the Privacy Policy Consent box, you are accepting the practices described on this Privacy Policy.

Aris Industrial Supply may change or update the Privacy Policy at any time by updating this posting. Your continued use of the website following the posting of revised Privacy Policy means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes.

If you have any questions about our privacy practices, please refer to the end of this Privacy Policy for information on how to contact us.

Children Under the Age of 13

Our website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this website or on or through any of its features/register on the website, make any purchases through the website, use any of the interactive or public comment features of this website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us.

What information do we collect?

Information You Provide. We may collect and store any personal information provided when you register on our website, place an order, respond to a survey, provide to us by phone or in some other manner. This includes identifying information, such as your name, address, e-mail address, and telephone number, and, if you transact business with us, financial information such as your payment method (valid credit card number, type, expiration date, csv number or other financial information), in addition to transactional data that we may retain. Contact information from our intake form is used to undertake steps necessary to process order requests and contact you when necessary. Credit card information is only used to obtain the payment for each of your orders. We may also collect and store records and copies of correspondence.

Information About Others. We may also collect and store personal information about other people that you provide to us such as gift certificate recipients so that we may fulfill the gift certificate purchase and delivery.

Information from 3rd Party Sources. Periodically, we may obtain personal and non-personal information from third parties which may include updated address information, purchase history and demographic information.

Use of Cookies and Other Technologies to Collect Information. Like many websites, we use various technologies to collect information from your electronic device and your activities on our website.

Information Collected Automatically. We automatically collect information from your browser when you use our online services which may include your IP address, your browser type, language and online times.

Cookies. A standard online industry practice, many websites use cookies to gather information and enhance visitor experiences. Cookies enable a site to recognize your browser and capture and remember certain information. When you use our online services, we may assign your electronic device one or more cookies to facilitate access to our site and to personalize your online experience by analyzing web pages you visit, the links you click, and the searches you conduct on our website. Cookies help us remember items in your shopping cart, understand your preferences based on your previous site activity and also helps us analyze website traffic with the goal of improving our user's experiences. Most browsers automatically accept cookies, but you can modify your browser setting to decline cookies. Choosing to decline cookies, may hinder your online experience as some interactive features may not be usable.

We may employ third party companies to provide similar marketing services on our behalf. With our approval, these third parties may also place "cookies" for analysis purposes. These third party companies will have access only to non-personal information such as pages visited, URLs and products purchased needed to perform their functions but cannot use that information for any other purpose. Our cookies cannot access your hard drive and we do not use cookies to store credit card information or other financial or personal information. These companies will not have access to information that will allow them to personally identify you and they are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Other Technologies. We may use other standard online technology to track your use of our services, in promotional or other e-mail messages to determine whether messages have been opened and acted upon. The information we obtain enables us to deliver targeted advertisements and to measure the overall effectiveness of our online advertising and content.

How do we use collected information?

We may use collected information for any of the following:

• Fulfill your orders for products and services that you have requested;

• Deliver the products and services that you have requested;

• Manage your account and provide you with customer support;

• To allow us to better service your requests;

• Offer products and services that may be of interest to you;

• Personalize the advertising and content that you see on our website;

• Perform research and analysis about your use of, or interest in, our products, services, or content;

• To communicate with you by e-mail, newsletter, USPS mail, telephone and/or other electronic devices about products or services;

• Develop and display content and advertising tailored to your interests on our website and other sites;

• Verify your eligibility to administer a contest, promotion, survey, or other site feature;

• Identify and protect our business against misuse and fraudulent activity

Financial information or payment method will be used to process payment for purchases made on our website, by phone, by fax, or mail and other programs you opted to participate, to pre-qualify you for credit card to protect against or identify possible fraudulent transactions, and otherwise as needed to manage our business.

Do we share your information?

We do not sell, trade or share your personal information with others except as indicated herein or when we inform you and give you an opportunity to opt out of having your personal information shared. We may share personal information with:

Authorized Business Providers. We may share your personal information with our affiliates or subsidiaries, authorized contractors, service providers, and other third parties that perform certain services on our behalf. These services may include website hosting partners, application partners, fulfillment partners, credit card payment processors, shippers, marketing partners, support partners, and other support partners in conjunction with the functionality of our website and business to offer our customers products and services. These service providers may have access to personal information needed to perform their partner functions but they are not permitted to share or use such information for any other purposes other than the support of serving Aris Industrial Supply. When you elect to purchase our products and engage in our offers, you authorize us to provide your e-mail address and other information to our business partners to perform their function.

Other Situations. We also may disclose your information:

In response to legal court orders in exercising our legal rights to defend against legal claims;

In connection with illegal activity or, suspected fraud to defend the rights, property or safety of our company, our users or our employees; to comply with applicable law or cooperate with law enforcement; or to enforce our online services' terms and conditions or other agreements or policies.

In connection with a sale of our business, a divestiture, merger, consolidation, or asset sale, or in the event of bankruptcy.

To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.

Third Party Links

There are a number of places on our website where you can click on a link to access other websites. These links connect to other websites operate under their own privacy policy and do not operate under this Privacy Policy. Examples of a link could be an advertisement from another company or a link to one of our business partners such as the brands we represent. We do not control such third parties’ tracking technology, information collection, or how they may use the same. We have no responsibility for your privacy on these third party websites. If you are concerned about your privacy on these sites, we suggest you consult the respective privacy statements/policies or contact the responsible provider directly.

Your Information: Access, Changes, Opt Out

Access & Change Your Information

Log onto your account on our website at any time to modify your personal information, close your account or change your subscription preferences. When your register or provide your e-mail address through our website, you can elect to receive e-mail messages about special offers. You may modify your choice at any time by opting out of receiving such messages in the future. It may take up to 10 days for us to process an opt-out request. Information gathered from previous orders are maintained in our records and kept confidential.

Your Decision on Use of Your Information

You can choose not to provide us with certain information and/or set your browser to refuse some or all browser cookies, which may result in you being unable to use certain features on our website. Personal information is required in order for you to register as a member; purchase products or services through our online website or by phone or fax; participate in a contest, promotion or survey; or initiate other transactions on our online website.

Security of your personal information

We have a variety of security measures in place to protect the safety of your personal information. Only a limited number of authorized personnel are permitted to access personal information for the sole purpose of business functions such as order processing and other customer service activities. Data between your system and our website is via encrypted Secure Socket Layer (SSL) transmission and your personal account data is housed on a secure server with encrypted firewall protection to prevent unauthorized access. We have endeavored to take reasonable precautions to protect customer personal data. As we have seen in recent events, however, even the most sophisticated technology is not always secure. Users should always be alert to phishing emails to ensure they know who is sending emails and personal information should always be sent through secure email.

All payment data,will be stored on Authorize.net secure servers and is compliant with the Payment Card Industry Data Security Standard (PCI DSS). Our Webstore Hosting Provider is also PCI-DSS compliant.

While Aris Industrial Supply uses commercially reasonable efforts to safeguard transaction-related and personal data, we do not warrant that such data will be transmitted or conveyed without unauthorized interception or modification. Aris Industrial Supply further does not warrant that such data will not be accessed or compromised by unauthorized third parties.

Partial Purchase

If you started to buy one of our products but did not complete your purchase, you may have provided your email address before leaving our website. In such cases we may send you an email to remind you of your unfulfilled purchase. If you are not comfortable in receiving these emails, you can opt out any time by contacting us.

Product Reviews

If you voluntarily choose to post a review of our products, please note that your postings may appear on other websites or searches. We cannot protect your postings on other sites or control what others may do with your posting. We advise caution regarding posting of personal information. Postings on our website are governed by our Terms of Use.

Changes to our Privacy Policy

As our business changes or new privacy practices are introduced in the market we may, at times, make changes to our Privacy Policy. Revisions to our Privacy Policy will be posted on this page and will apply to any information collected after the date of such revised policy has been posted. The revision date will be posted on this page. We will endeavor to e-mail material changes to our Privacy Policy to our members for which we have email addresses through account membership.

Consent

You consent to our Privacy Policy as written here when you check off your consent to our Privacy Policy upon Creating an Account on the Account Sign Up Form.

Contact Us

If you have any questions about this Privacy Policy or our information-handling practices, please contact us by e-mail or postal mail as follows: 

Privacy Contact 

Aris Industrial Supply LLC

P.O. Box 1309

Salem, NH 03079

customercare@arisindustrial.com

© 2018 Aris Industrial Supply LLC All rights reserved.